Hyundai Home l Owners l Service/Maintenance l FAQs
 
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How do I contact Hyundai Motor America?
The phone number for HMA Consumer Affairs is 800-633-5151
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How do I contact Hyundai Motor Finance Company?
The phone number for HMFC is 800-523-4030
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Is there a direct dial number to the headquarters in California?
Direct dial to Fountain Valley 714-965-3000
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What is the Mailing Address for the headquarters?
P.O. Box 20850
Fountain Valley, CA 92728-0850
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What is the physical address of the headquarters in California?
10550 Talbert Ave
Fountain Valley, CA 92708-6031
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Can I Email Hyundai Consumer Affairs?
Customers can Email consumer affairs at: consumeraffairs@hmausa.com.
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When I called the Ecount number (800) 522-0771, I was asked to enter my account number. What is my account number?
When you call Ecount, the telephone IVR will ask you to enter your account number. It is the last seven (7) characters of your VIN starting with a letter followed by 6 digits.
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I have just purchased a new vehicle and I have not received my survey. How do I get this to fill it out?
You can get a new survey if two conditions are met: 1)We can issue a new survey if your vehicle has been registered for less than 60 days and If you are the original owner. Send this information to consumeraffairs@hmausa.com
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I have a dealer shopping card for the HPC, how do I enquire as to the status for this shopping card?
Please call Ecount at 1-800-522-0771. The answering message will prompt the caller to enter their account number followed by the # key.
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What customer repair expenses are reimbursable?
None of the repair expenses are reimbursable since it is the owner's responsibility to maintain their vehicles.
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Where are the radio codes for my 1994 - 1995 Elantra?
Open the glove box, look in the inside left wall behind the open glove box to locate the radio codes.
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Where are the radio codes on my 1994 - 1995 Accent?
Open the glove box, look on the outside right when glove box is open to locate the radio codes.
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My lock was changed. Do you track the new key code?
When locks, cylinders, etc. are changed out, we do not track the new key code. The dealer should put this on the Repair Order.
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Where can I find radio codes for my 1994 - 1995 Sonata?
Open the glove box, look on the outside right when the glove box is open.
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Where are radio codes on my 1994 - 1995 Excel?
Open the glove box, look on the outside left pocket to find the radio codes
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What are Ecount's hours of operation. Where are they located?
Ecount is available to take calls 24 hours per day, 7 days per week. They are located in Conshohocken, Pennsylvania. Their phone number is 1-800-522-0771.
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Where can I find the radio codes on my 1986 - 1993 Excel/Scoupe?
The radio codes can be found under the passenger's side carpeting.
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