Frequently Asked Questions
Popular Questions
Hyundai in America
Hyundai is announcing the release of a new report from the Center for Automotive Research (CAR) that details the company's and its network of independent dealers’ significant impact on the United States’ economy. The report provides an analysis of Hyundai's robust contributions to job creation, capital investments, and overall economic growth in the country.
The report found that, in combination with its independent dealer network, Hyundai contributes over 190,000 American jobs and adds $20.1 billion annually to the U.S. economy, as of 2021.
The report estimates that Hyundai and its independent dealers contributed a total of 190,950 U.S. jobs, as of 2021. Hyundai’s operations directly employed 7,050 individuals, while its extensive independent dealer network employed an impressive 54,100 people in 2021.
- Hyundai and its dealer networks have a wide-reaching impact on job creation, supporting 53,400 supplier jobs throughout the automotive industry. An additional 76,000 jobs are created throughout the economy through the expenditures of these direct and indirect employees, CAR estimates, bringing the total number of jobs Hyundai contributes to the U.S. economy to 190,950.
With a job multiplier effect of 8.3 – meaning that an additional 7.3 jobs are generated for every job that Hyundai’s automotive operations create – the report further establishes Hyundai as an integral catalyst to many local economies. The job multiplier for Hyundai’s dealer operations is 2.5.
The job multiplier describes the indirect and induced employment effects that result from a given economic activity. In Hyundai’s case, the job multiplier is 8.3 throughout all of the company’s U.S. automotive operations, meaning that an additional 7.3 jobs are generated for every job that Hyundai’s automotive operations create.
As Hyundai’s network of 835 U.S. dealerships are owned and operated by independent entrepreneurs, the report counted these jobs separately from those created by Hyundai’s own automotive operations. The job multiplier specifically associated with Hyundai’s dealership operations is 2.5.
Hyundai creates and supports thousands of jobs across the U.S. Headquartered in Fountain Valley, California, Hyundai’s U.S. footprint currently encompasses four states, with a manufacturing and assembly facility in Alabama, and seven cutting-edge R&D facilities in California, Michigan, and Montana.1 Hyundai is also building new state-of-the-art manufacturing plants in Georgia as part of its significant investment in the electric vehicle transition.
Our dealer network spans 835 locations across all 50 states, extending Hyundai’s reach deep into local communities as well.
In 2021 alone, Hyundai’s U.S. capital investments toward existing facilities surpassed $3.2 billion, with 97% of these investments going toward Alabama, California, and Georgia.
1. Hyundai America Technical Center (CA); Hyundai-Kia Motors Design & Research Center (CA); HATCI California Proving Grounds CPG, (CA); Hyundai CRADLE (CA); Hyundai America Technical Center, Inc. (MI); Safety Test and Investigation Laboratory – HATCI (MI); New Horizons Studio (MT)
We remain committed to investing in and contributing to the U.S. Last year, Hyundai committed over $10.6 billion in new electrification projects, which will create more than 13,500 new jobs and stimulate an additional 49,300, further accelerating the country’s manufacturing goals.
- In Bryan County, Georgia, Hyundai Motor Group (HMG), which includes Hyundai, Kia, and Genesis operations worldwide, is building a $5.54 billion smart factory, set to be completed in 2025. In partnership with LG Energy Solutions, HMG announced an additional $2 billion investment in August 2023 to further bolster the site’s battery manufacturing capabilities. This cutting-edge facility will propel Hyundai to the forefront of the U.S. auto industry's transition to electric vehicles.
- Combined with HMG’s partnership with lithium-ion battery maker SK On to invest $4-5 billion in a battery manufacturing plant in Bartow County, Georgia, these investments represent one of the largest economic development projects in the state’s history. These projects will also employ an estimated 8,500 people throughout Georgia once complete.
- The cumulative effect of the 2022 investments will lead to the direct creation of 13,500 jobs as well as an additional 49,300 jobs, CAR estimates, through supplier contracts and other economic activities, further stimulating growth and progress throughout the U.S.
Hyundai Motor Group, which includes Hyundai, Kia, and Genesis operations worldwide, announced significant investments of more than $10.6 billion in the U.S. to bolster the EV supply chain in 2022 alone.
This includes $5.54 billion for opening a manufacturing plant in Georgia that will produce up to 300,000 EVs each year in partnership with LG Energy Solutions, HMG announced an additional $2 billion investment in August 2023 to further bolster the site’s battery manufacturing capabilities.
We also finalized plans for a $4-5 billion battery plant in Georgia, scheduled to go online in 2025, capable of manufacturing enough batteries for 300,000 EVs annually.
To support the energy transition and make EVs more affordable and accessible, we are utilizing other government incentives for leased and rented EVs and offering competitive pricing options.
We are also introducing innovative pricing solutions and incentives, such as complimentary charging with our Electrify America network and bonuses for specific programs like Military, First Responders, and College Graduates. Additionally, we are constantly evaluating the marketplace to ensure our EVs are priced competitively, making them attractive options for customers interested in transitioning to zero-emissions vehicles.
CAR estimates that the cumulative effect of the 2022 EV investments will lead to the direct creation of 13,500 jobs and an additional 49,300 jobs through supplier contracts and other economic activities, further stimulating growth and progress in the region.
An additional $2 billion worth of new investments are expected from other players within the automotive industry landscape as a result of Hyundai’s historic commitment to domestic EV production. These new investments will create approximately 4,650 new jobs and demonstrates how Hyundai is stimulating further economic activity.
Hyundai has taken several steps to minimize its carbon footprint and is dedicated to reducing negative environmental impacts throughout its entire value chain.
Most immediately, Hyundai is developing and deploying the full range of sustainable powertrain technologies to create a planet-friendly, zero-emission mobility ecosystem. This includes shifting the company’s fleet towards primarily electric options, allowing Hyundai’s projected EV sales to account for 58% of total U.S. vehicle sales by 2030. Hyundai is also increasing the use of eco-friendly materials, reducing air and water pollutants, and utilizing raw materials more efficiently.
Our customers value the exceptional quality and artisanship of our latest models and appreciate that they are engineered with careful consideration for their needs, as evidenced in the recent JD Power results.
Our success comes from great products, great strategy, and even more so, the great support from our dealers in Canada, Mexico, and America who provide customers with exceptional buying and ownership experiences.
Since its establishment in 2016, Genesis Motor America has also meaningfully contributed to our success in the U.S. market, with a new annual record of 56,410 vehicles sold in 2022 through our joint network of 262 retailers nationwide. Genesis too plays an important role in our electrification strategy, having committed to delivering an all-electric product lineup by 2030.
With strong support from our leaders in Korea, we’re on track for success with added investments in North America:
- Over $12.6 billion for EV manufacturing in Georgia and Alabama ─ to strengthen our ability to provide world-class products and innovative technologies for consumers.
- In 2023, we will be producing 6 (Tucson/Santa Fe/Santa Cruz/Elantra) different models at the plant in Alabama, including the Santa FE HEV and electrified GV70.
- We are the world’s first – and only – manufacturer to offer a dedicated hydrogen-powered fuel cell SUV – NEXO.
Our marketing efforts have transformed Hyundai from a brand known only for its affordability. Customers are excited about our brands and are willing to pay more for our vehicles.
Hyundai’s economic activities go hand in hand with our philanthropic efforts. They are part of our pursuit to drive progress for humanity, and we are deeply proud of our contributions to the American economy and to local communities through the work that we do through our dealers’ CSR initiatives. One of Hyundai’s most important corporate social responsibility programs in the U.S. is Hyundai Hope On Wheels (HHOW), which has committed $225 million to pediatric cancer research.
Similarly, Genesis Motor America's "Genesis Gives" initiative, launched in 2022, and the Genesis Inspiration Fund, launched in 2018, echo this commitment to social impact. Genesis Gives specifically targets under-resourced communities, aiming to improve access to youth sports and education in fields like technology, engineering, art, and mathematics, and has stood on donations totaling $1.5 million since its inception. The Genesis Inspiration Fund has donated $8 million to organizations focused on connecting youth to the arts, particularly those in under-resourced neighborhoods.
Hyundai Assurance
When you buy a Hyundai you’ll drive with confidence and peace of mind thanks to Hyundai Assurance. This program has four elements:
- Blue Link® Connected Car Service
- America’s Best Warranty
- 24/7 Roadside Assistance
- Hyundai Car Care
America’s Best Warranty covers so much and shows our commitment to high quality and driver satisfaction. Our coverage includes:
- 10-Year/100,000-Mile Powertrain Protection
- 5-Year/60,000-Mile New Vehicle Limited Warranty
- 7-Year/Unlimited Miles Anti-Perforation Warranty
- 5-Year/Unlimited Miles 24-hour Roadside Assistance
- 12-Month/12,000-Mile Replacement Parts and Accessories Limited Warranty
- 8-Year/80,000-Mile Federal Emission Defect & Performance Warranty
- 7-Year/70,000-Mile California Emission Control Systems Warranty
The Sonata Hybrid and Plug-in Hybrid plus Ioniq Electric, Hybrid and Plug-in Hybrid also include:
- 2012-2019 Lifetime Hybrid/Electric Battery Warranty
- 10-Year/100,000-Mile Hybrid Starter/Generator
- 10-Year/100,000-Mile Hybrid Power Control Unit
- 10-Year/100,000-Mile Automatic Transmission (including Traction Motor)
For more details on America’s Best Warranty, click here.
For vehicles of model year 2004 and newer, the Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its first date of use. Immediate family members are not included in this definition.
For vehicles of model years 1999-2003, the Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its first date of use, as well as that person’s immediate family members (spouse, children, and step-children).
The Hyundai Roadside Assistance Program provides you with the following services:
- Towing to transport your vehicle to the nearest Hyundai Dealership or Authorized Service Facility in the event your vehicle is inoperable.
- Roadside services, such as dead battery/jump start, flat tire change, lock-out service (keys locked in car), or gas delivery (up to three gallons, where permissible, at no charge if you run out of gas).
- Trip
Interruption Benefit
- In
all five years of coverage, you will be eligible for two free roadside events
per year. Should you happen to use your two free events in a given year, you
would then need to pay the tow service provider for any further tow or roadside
service in that year prior to such services being provided.
Hyundai customers can contact a Roadside Assistance representative via Blue Link or phone. Once you have a representative on the line, please be ready to provide the following information:
- Your name
- Vehicle Identification Number (VIN) located on the driver’s side dashboard
- Vehicle mileage
- Vehicle location
- Description of your vehicle’s problem
To contact Hyundai Roadside Assistance line via Blue Link:
If your vehicle is equipped with Blue Link, you will also have Enhanced Roadside Assistance, which works in conjunction with Hyundai’s Roadside Assistance. Place a call from inside of your vehicle using the Blue Link button. This will allow the Roadside Assistance representative to access the GPS coordinates of your car.
To contact Hyundai Roadside Assistance line via phone:
Call 1-800-243-7766, to reach the Hyundai Roadside Assistance line, toll-free.
To contact Hyundai Roadside Assistance line via Hyundai Assurance Car Care app:
On the main menu of the Hyundai Assurance Car Care app, press the “Assurance Roadside Assistance” button and then click on the “Call Roadside Assistance” button. You will be connected to our Roadside Assistance center.
For more information, contact your local participating Hyundai dealership, or click here.
Whether enhancing the coverage of a Hyundai vehicle’s factory warranty or providing coverage after the factory warranty expires, Hyundai Protection Plan Vehicle Service Contract offers comprehensive protection for mechanical repairs, parts, labor, and roadside assistance. There are three different levels of protection, allowing you to choose the one that best fits you.
- Powertrain
- Gold
- Premium
To read more about Hyundai Protection Plan and the specific details of each coverage level, click here.
Parts & Accessories
Accessories installed by an authorized Hyundai Dealer:
Model years 2003-2014: A Hyundai accessory installed on a new vehicle at the time of, or prior to the vehicle’s date of delivery to the original retail purchaser, or the date the vehicle is first put into service, is covered under the New Vehicle Limited Warranty and is limited to 5 years from the date of original retail delivery or date of first use, or 60,000 miles, whichever occurs first.
A Hyundai accessory installed by an authorized Hyundai dealer after the vehicle has been retailed or placed into service shall be warranted for 1 year or 12,000 miles, whichever occurs first, from the date of purchase or installation.
Accessories sold over the counter:
A Hyundai accessory purchase over-the-counter is warranted for 1 year/unlimited mileage.
Technology
To sign up for Blue Link, create a MyHyundai account or log in to your existing MyHyundai account.
- Go to MyHyundai.com and click REGISTER if you need to create an account.
- Follow the quick and easy steps on the screen to set up your account. You will need your Vehicle Identification Number (VIN) to complete enrollment.
- Use the account you created to sign in to the MyHyundai with Blue Link app or manage your account on MyHyundai.com.
There are three Blue Link packages: Connected Care, Remote and Guidance. After the trial period is over, each package is available for $99/year. The Connected Care Package comes with a complimentary trial for all new Blue Link-equipped vehicles. Currently, there are no a la carte options available.
Connected Care is a comprehensive safety and car care package that offers peace of mind no matter where you are. Call Center agents are standing by 365 days a year, 24 hours a day to summon help or provide emergency assistance. The Remote package gives you convenient access to features via the web or smartphone app. You can Remote Start your car, use Remote Climate Control (if equipped), unlock/lock your doors or locate your car when you forget where you parked it. The Guidance Package provides more than just the quickest route to your destination. Destination Search powered by Google is perfect for those looking for new local knowledge.
The following supported devices are compatible with the MyHyundai with Blue Link app: Apple iPhone X, 8, 8 Plus, 7, 7 Plus, 6s, 6s Plus, 6, 6 Plus; Samsung Galaxy S9, S9+, S8, S8+, S7, S7 Edge, S6, LG V30, Google Pixel 2 and Google Pixel 2 XL.
Your device performance will vary depending on operating software, service carrier and any user modifications (i.e., third-party operating software). Please check back often as the list of supported devices will change based on user demand.
See the full list of Blue Link compatible devices.
The mobile app supports both Apple Watch and Android Wear smartwatches like the Samsung Gear Live, Moto 360, LG G Watch and the LG G R Watch. Additionally, all Blue Link-equipped vehicles are supported by the smartwatch app.
See the full list of Blue Link compatible devices.
Listed below are important basic Bluetooth commands. Please note that this is only a basic outline of instructions. For more detailed directions, refer to your Owner’s Manual, Navigation User’s Manual, or DIS User’s Manual.
- Pair your phone to the Bluetooth System: Since every phone has a different set of pairing instructions, click here to get step-by-step directions specific to your phone.
- Make a call: Below is a basic outline of how to make calls:
- Press the talk button
located on the steering wheel.
- Listen for a noise and radio display that indicates the Bluetooth is listening.
- If you wish to call a contact saved in your phone, say “Call (name).” Make sure you say the name exactly how it is stored in your phone. If you have more than one number saved for that contact, the Bluetooth will ask “home,” “office,” “mobile,” etc. State your selection.
- If you wish to call a number, say “Call number.” After the Bluetooth asks for the number, say the phone number. The Bluetooth will then reply with the phone number to ensure it is correct. Say “Dial” to call that number.
- Receive a call: When you receive a call, you will hear a ring tone through the audio system. The message “INCOMING” and the caller ID will appear on the screen (depending on the model). To answer, press the SEND button located on the steering wheel.
- End a call: When you
have finished a phone call, end the call by pressing the END button located on
the steering wheel.
Service
Setting up your first appointment to get your Hyundai serviced at a Hyundai dealership is extremely important. We suggest our customers schedule their first appointment while at the Hyundai dealer. This gives you the opportunity to meet the service advisor and service managers, who can explain your vehicle’s maintenance requirements.
If you were unable to schedule your appointment at the dealer, you can schedule an appointment by calling the dealership, with Blue Link (if equipped), through the MyHyundai website, or through the Hyundai dealership website.
It is important to have your Hyundai vehicle serviced at the recommended intervals in order for the vehicle to continue performing at its optimal level. For your Hyundai’s recommended maintenance schedule, please click here for an online reference. You can also refer to the Maintenance section in the Owner’s Manual or contact your Hyundai dealer for a full list of minimum maintenance requirements. The maintenance schedule will vary depending on how you drive and the conditions you drive in. Below is a list to help you determine your vehicle’s category:
What is the difference between severe and normal driving conditions?
Driving conditions are considered severe:
- For repeated short distances.
- In dusty or sandy areas, in areas where salt or other corrosive materials are used.
- On rough or muddy roads.
- In mountainous areas.
- For extended periods of idling or low speed operation.
- For prolonged periods in cold or extremely humid climates.
- More than 50% of driving in heavy city traffic in temperatures above 90°F.
- If using brakes extensively.
Driving conditions are considered normal
- If your car did not fall into the previous severe category
Driving conditions are considered severe:
- For repeated short distances.
- In
dusty or sandy areas, in areas where salt or other corrosive materials are
used.
- On
rough or muddy roads.
- In
mountainous areas.
- For
extended periods of idling or low speed operation.
- For
prolonged periods in cold or extremely humid climates.
- More
than 50% of driving in heavy city traffic in temperatures above 90°F.
- If
using brakes extensively.
Driving conditions are considered normal:
- If your car did not fall into the previous severe category
- Go to our Hyundai dealer locater website by clicking here.
- Enter your zip code information and you will be given a list of Hyundai dealerships in your area.
- Look at the Hyundai dealership’s contact information, which will include their phone number listed under their name.
- Call the Hyundai dealership to schedule an appointment.
- Press the Blue Link button and say "Service Link."
- A trained specialist will take the call and offer to schedule you a Hyundai dealership service appointment.
- You
will then be guided through a brief survey to better define the issue.
- The collected data for your vehicle will be sent to your Hyundai dealer.
- Go to our Hyundai dealer locater website by clicking here.
- Enter your zip code information. A list of Hyundai dealerships located in your area will appear, along with their information.
- Click on the website link below the Hyundai dealership with whom you wish to make an appointment.
- Once you are at your desired Hyundai dealership’s website, hover your mouse over the "Service & Parts" tab, and click on "Schedule Service," which will take you to a new page.
- If this is your first time booking an appointment at this Hyundai dealership, click on "I’m New Here", select the year of your Hyundai, and click "Get Started". If you have visited this dealership in the past, enter your phone number under "Find Me", and proceed to step 7.
- Select your Hyundai model, and click "Next". Then select the trim level of your Hyundai, input the mileage, and click "Next".
- On the next screen you can select a service package, choose individual services and repairs, or describe the concern you have with your vehicle. Once you have done so, click "Next".
- Select your appointment time, choose a specific service advisor if you have a preference, and select your transportation option. Once you have done so, click "Next".
- A page with a summary of the appointment details will appear. If everything appears correct, enter your contact information and click "Book it!"
- You will then receive a confirmation email.
- Log on to your MyHyundai account.
- Click on the "Schedule Service" link below the vehicle you wish to take to the Hyundai dealership.
- The
name of your preferred Hyundai dealership will be displayed in the top left
corner of the new webpage. Make sure that this is the correct Hyundai
dealership. (If this is incorrect, click "Change Dealer". Enter your
zip code and click on your desired Hyundai dealership.)
- After your preferred dealer is visible, confirm the mileage of your vehicle by clicking the "Update" link below "My Current Odometer".
- Once
the current mileage is confirmed you can see the next service recommended by
Hyundai in the Service Timeline. Choose the appropriate service and click the
blue "Schedule Service" button.
- The
next screen prompts you to confirm the maintenance service selected, choose
additional individual services or repairs if necessary, or describe the concern
you have with your vehicle. Once you have done so, click "Next".
- Select
your appointment time, choose a specific service advisor if you have a
preference, and select your transportation option. Once you have done so, click
"Next".
- A
page with a summary of the appointment details will appear. If everything
appears correct, click "Book it!"
- You
will then receive a confirmation email.
- Go to the main menu on the Car Care App.
- Press
the "Car Care" button and then select "Schedule Service."
- If
a dealer was saved to the app, you will be taken to the dealer's login
page.
- If no dealer was saved to the app, either press "Cancel" to login to MyHyundai.com to schedule a service appointment with your preferred dealer, or press "Find Dealer" to designate a preferred dealer and save it to the app.
Owners
The jack, jack handle, and wheel lug nut wrench are stored in the luggage compartment. The Tire Mobility Kit (TMK), is also stored in the luggage compartment. Pull up the luggage box cover to reach this equipment. To change a flat tire, refer to your Owner’s Manual for complete directions.
If you have a flat tire, contact Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766 and let us change it for you.
*Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.
If your vehicle needs to be towed—even if it’s due to an accident—just call Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766. In all cases, towing should be done by a qualified commercial towing service as serious damage can occur if the car is towed improperly. See your Owner’s Manual for details.
*Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.
Just call Hyundai’s 24-Hour Roadside Assistance* at 1-800-243-7766.
*Hyundai’s 24-Hour Roadside Assistance is complimentary for five years from the date your vehicle was first put in service.
Before buying a particular child restraint system (child safety seat), make sure it fits your car and your child, and complies with your state’s specific safety requirements. You should look for a child safety seat that meets the requirements of the Federal Motor Vehicle Safety Standards (FMVSS).
Child safety seat recommendations are made based on the child’s age, weight, and height. The National Highway Traffic Safety Administration (NHTSA) provides the following guidelines:
- Infants, from birth to at least age one, weighing at least 20 pounds should ride in the backseat in a rear-facing safety seat. Infants weighing 20 pounds or more before one year should ride in a convertible child safety seat rated for heavier infants (most convertible seats are rated up to 30-35 pounds rear facing).
- Children over one year and at least 20 pounds may ride in a forward-facing child safety seat in the backseat. Children should ride in a safety seat with full harness until they reach the upper weight or height limit of the particular seat (usually around age 4 and 40 pounds).
- All children who have outgrown child safety seats should be properly restrained in booster seats until they are at least 8 years old, unless they are 4'9" or taller.
All child safety seat harness straps should be fitted snug against your child, and should lie in a relatively straight line, without sagging or excessive slack. Please read your child safety seat's instruction manual for further information and visit the NHTSA website: visit the NHTSA website
For more on the selection and installation of effective child restraint systems, please visit the Child Passenger Safety section of the NHTSA website: Child Passenger Safety section of the NHTSA website
In between service visits, there are several things you can do to help keep your vehicle running like new. Below are some general guidelines. Please be sure to check your Owner’s Manual for specific information on maintaining your vehicle or visit MyHyundai.com.
- Engine oil - Check your oil at every fuel fill-up. Add oil if the level is below the lower mark on your dipstick.
- Engine coolant - Check the coolant in your engine often (at least monthly) by checking the reserve tank. Be sure to check the reserve tank and make sure not to remove the radiator cap—the fluid inside is extremely hot.
- Windshield washer fluid - Check your windshield washer fluid at every fuel fill-up.
- Automatic transmission fluid - Your authorized Hyundai dealer should check your automatic transmission fluid, linkage, and controls yearly.
- Brake fluid - Brake fluid level has an indicator light in the instrument cluster. If the light illuminates, contact your local Hyundai dealer.
- Tires - Check your tire pressure at least monthly to ensure that your tires are properly inflated (this includes your spare). Also be sure to check tire tread for uneven or excessive wear and foreign objects.
- Air conditioning - Check your air conditioning often by turning it on for a short time regularly.
- Lights - Check all of your lights—head, tail, parking, and brake lights, high-mount brake light, turn signals, backup and license plate lights—at least monthly.
The "Customer Communication Preferences Center" provides Hyundai owners and handraisers a self-managed tool to customize relevant communications and offers. The Center can be accessed through the Communication Preferences page under MyHyundai.com.
Opting in or opting out through our Communication Preferences Center in MyHyundai.com will not affect any communication preferences you may have previously established with Hyundai dealers, Hyundai Motor Finance or Hyundai Blue Link.
Register at MyHyundai.com and access the Communication Preferences page under the “My Account” section. Select the topic(s) you are interested in from the five categories of communications we offer:
- Information & Offers for Owners
- Products, Promotions & Sales Events
- Hyundai Special Events & Programs
- Company News, Information & Initiatives
- Survey & Feedback
Select "Unsubscribe from all" in the Communication Preferences page under MyHyundai.com. You can also click on the unsubscribe link within Hyundai marketing email(s) you receive. Please note that even if you unsubscribe from all, you will still receive Hyundai transactional email, such as service appointment reminders.
If you wish to opt out of Hyundai Blue Link communications, please log on to the Blue Link webpage to manage your Blue Link preferences.
If you did not initiate the change, please contact the Hyundai Customer Connect Center at 1-800-633-5151.
Company
Hyundai Programs
- If you select "Come to me" a Hyundai sales representative will come to the location of your choice, with the model vehicle of your choice, at the date and time you select.
- If you select "Go to Dealer" you will still choose the date, time, and model vehicle you'd like to test drive, and you will head to the closest available dealership for the test drive. The nice part is you now have a booked appointment and the sales representatives will be ready to go when you get there.
Shopper Assurance will redefine the way people shop for a new Hyundai. The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai’s commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer-focused online tools and services.
Transparent Pricing: Dealer provides their price up front and on the dealer websites.
Streamlined Purchase: Participating dealers will offer online tools for shoppers to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. Shoppers will also be able to get their trade-in value online so they are well informed and comfortable with their purchase.
Flexible Test Drive: Convenient ways to schedule a test drive either at a shopper's desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or by calling the dealer directly.
3 Day Worry-Free Exchange: If you are not happy with your purchase, you can return it within 3 days and exchange it for another new Hyundai.*
*Under the 3 Day Worry-Free Exchange, a customer who purchases or leases a new Hyundai vehicle from a participating dealer may return the Hyundai vehicle for any reason to exchange it for another new Hyundai vehicle, provided that: 1) the Hyundai vehicle is returned to the dealership where the vehicle was purchased or leased within three (3) days from the date of purchase/lease (with the three-day period being extended by one day if the final day of the three-day period falls when the dealership is closed); 2) the returned vehicle is in “like new” condition (e.g., the automobile has not been in an accident and is free from modifications, dents, scratches, tears, breaks, cracks, stains, etc.) as determined by the dealer; 3) the customer has driven the returned vehicle less than 300 miles from the date of purchase/lease; and 4) the returned vehicle is free from any outside lien. If the returned vehicle meets all of these requirements, the customer may exchange it for another new Hyundai vehicle, subject to the mutual agreement of the customer and dealer on the terms of the new vehicle purchase or lease. Additional costs may apply to exchanges for a vehicle of greater value. See participating Hyundai dealers or hyundaiusa.com/us/en/shopperassurance.html for details.
Depending on the dealer site, trade-in value is estimated using Kelley Blue Book®, Black Book® or Edmunds data.*
*For more information, visit Kelley Blue Book’s kbb.com. Kelley Blue Book is registered trademark of Kelley Blue Book Co., Inc.
Hyundai Motor Finance will be used as the primary lender for both new vehicles. There are over 2,000 additional lenders that are eligible to fund sales through this program.*
*Financing available for well-qualified buyers.